What We Do

We understand that the borrowers we serve are defined by more than their debt. We treat borrowers with respect and dignity, while maximizing payment options for effective resolutions.

Services We Offer

  • Asset Recovery
  • Contact Center Outsourcing
  • Real-time Graphical Reporting
  • Contact Specialist Monitoring and Coaching
  • Digital Call Recording
  • Skip Tracing
  • Asset Searches
  • Legal
  • Customer Phone Campaigns
  • Payment Monitoring Program
  • Cure Program
  • Customized Reporting
  • 100 percent inbound/outbound digital call recording
  • Pre-collection services

Clients

From higher education asset recovery to contact center outsourcing, we provide strong customer service and effective results to a wide variety of clients. The industries we work with include:

  • Higher Education
  • Government
  • Retail
  • Automotive
  • Healthcare
  • Commercial

Quick Facts

Borrower Testimonials

Client Testimonials

“We here at Wittenberg University really enjoy and value our partnership with Reliant Capital Solutions.  Their staff is very friendly, knowledgeable and goes the extra step for our accounts.  We look forward to working with Reliant for many years to come!”

Wittenberg University
Wittenberg University

“I wanted to thank the staff at Reliant Capital Solutions for the wonderful job they do for Ohio Dominican University. Even during the recent transition, the staff has been wonderful! They are easy to work with, always return my calls and emails in a timely manner, my reports are received on time and the collections are steady each month. Your service has been seamless, as always. Thank you for setting the bar so high! I would not hesitate to recommend Reliant to another organization. We are great business partners and appreciate everything you do for us”

Ohio Dominican University
Ohio Dominican University

“Boston College has been in partnership with Reliant Capital Solutions since 2011. They are a company of great stature in the collection industry and have always operated with the utmost integrity. They are always on the leading edge of federal regulatory changes for Perkins Loans and provide exceptional guidance to their client and other loan professionals. They are clearly an industry leader.”

Boston College
Boston College

“Purdue University has been thrilled with Reliant Capital’s collection performance on our student loan and accounts receivable portfolio. Reliant has increased performance by 20 percent since 2007. Purdue values Reliant Capital’s professional, knowledgeable, prompt response times and friendly customer service representatives. I can’t say enough about the urgency to collect on our Perkins cohort accounts. I am happy to continue our professional relationship for many years. For all these reasons, it will make this our best year ever.”

Purdue University
Purdue University

“When Margie Brickner opened her own collection agency, Reliant Capital Solutions, LLC, the University of Dayton became her first customer. I am very proud of that decision because it was the right one for the university. Having known Margie ten years prior to that I knew her high level of integrity and compassion when it comes to dealing with students. Reliant solves problems by always putting the student first. Students have actually called and thanked me for placing them with Reliant. They are a very unique business and are excellent at collecting monies. If you are not already doing business with them, I would suggest you do so.”

University of Dayton
University of Dayton

“Reliant Capital Solutions cares about students and the success of our business. Their friendly and courteous employees are a joy to work with. I believe they truly have their client’s best interest in mind and work hard to make those relationships successful.”

Mohave Community College
Mohave Community College

“We have been with Reliant for over three years now and have been very pleased with them as a professional collection agency. Their level of service to us as an institution has been top quality, and their recovery on our delinquent accounts has been outstanding.  I would not have any hesitation recommending them as a professional collection agency to other schools.”

The University of Mississippi
The University of Mississippi

“West Virginia Northern Community College has long partnered with Reliant Capital Solutions for our collection needs because of their proven track record of success.  Furthermore, being relatively new to higher education, I could not be more pleased with their strong team.  Our regional sales manager, Christy, has been an awesome point of contact for me and the support team is responsive to our needs.  I interviewed many collection service agencies and Reliant has risen to the top.”

West Virginia Northern Community College
West Virginia Northern Community College

“Good afternoon. Hoping this finds you well and warm. I also find it a pleasure to work with you and Reliant.  All that I have encountered do an excellent job in making their clients feel that the business is appreciated.”

ECPI University
ECPI University

“I just spoke to Marlene at the College of Wooster, who called to applaud our Perkins team. Due to the collection efforts of Reliant she was able to reduce her Perkins Loan Reserve by $43,000 this year. She is very pleased with Reliant and sings our praises to everyone.”

College of Wooster
College of Wooster

“Kimberly and Megan are great! They respond almost immediately if we contact them. Customer service is great!”

The George Washington University
The George Washington University
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